Check MOT, tax, mileage and vehicle identity before deciding whether you need a deeper report.
Help & FAQs
Clear answers when you are checking a car.
Find quick guidance on free checks, Buyer and Ultimate reports, payments, report credits and retrieving a report you have already purchased.
?Common questions▤Reports explained£Payments & credits↓Retrieve reports
Buyer adds key history checks. Ultimate adds finance and auction/salvage information where available.
Completed paid reports are saved so you can return to them through My Reports & Credits.
Vehicle checks.
What does the free check include?
The free report uses public vehicle information to show core identity details, tax status, MOT status, MOT history, recorded mileage and related information where available.
Why might some information be missing?
Coverage depends on the vehicle, its age, registration history and the information available for that registration. A blank or unavailable field should not be treated as proof that an event never happened.
Can I use MyPlateCheck on mobile while viewing a car?
Yes. The site is designed to work on mobile so you can enter a registration and review the available information while viewing a vehicle.
Does a vehicle check replace an inspection?
No. Always inspect the vehicle and its documents, verify the seller, compare VIN/chassis details where appropriate and consider a mechanical inspection before buying.
Buyer and Ultimate reports.
What is the difference between Buyer and Ultimate?
Buyer adds key history checks such as stolen, write-off, keeper, plate-change and V5C information where available. Ultimate adds finance and auction/salvage checks.
When is a paid report credit used?
A credit is redeemed when a paid report is generated for a registration. The 5 Ultimate Checks bundle does not automatically consume a credit when purchased.
Can I return to a report later?
Yes. Completed paid reports are saved as snapshots and can be accessed again through My Reports & Credits.
How do I retrieve an old report?
Use Retrieve Reports and enter the email address used at checkout. If it matches a purchase, a secure access link is sent by email.
Payments and access.
Are payments secure?
Payments are processed through Stripe. MyPlateCheck does not store full payment-card details.
What if my report takes longer to prepare?
Keep the purchase-complete page open or return through Retrieve Reports. A completed paid checkout remains linked to the purchased report credit.
What if I need more help?
Use the contact details in the footer or email [email protected] with the email address used at checkout and enough information for the team to locate the purchase safely.